dd777's Privacy Policy

1 Introduction & Purpose of This Policy

dd777 is a trusted online gaming and sports betting platform in Bangladesh. We place the highest importance on the privacy of our users. The main purpose of this privacy policy is to clearly inform you about what kind of information dd777 collects from you, how that information is used, and what steps we take to ensure the security of your information.

By registering on or continuing to use our platform, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our site.

This policy may be changed or updated at any time. In the case of significant changes, we will make reasonable efforts to notify you in a timely manner.

2 Information We Collect

In order to provide you with a smooth and secure service on the dd777 platform, we may collect the following information:

Personal Identity Information

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or other identity document details (where required)
• Address and country of residence

Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal history
• Wallet balance and transaction details

Technical Information

• IP address and device type
• Browser and operating system information
• Cookie and session data
• Time of site access and usage patterns
• Referral source

Gaming Activity Information

• Play history and bet details
• Win and loss records
• Promotion and bonus usage information

3 How We Collect Information

dd777 collects your information in the following ways:

Direct Collection

Information you provide directly to us during the registration process, during account verification, and when making transactions or support requests is collected.

Automatic Collection

When you use our website or app, technical information is automatically collected through cookies, web beacons, and similar technologies. This information is primarily used to improve platform performance and maintain security.

From Third Parties

For identity verification or fraud prevention, we may receive a limited amount of information from legitimate third-party service providers, but always in accordance with applicable law.

4 How We Use Your Information

Information collected from you is used only for the following legitimate purposes:

• Account Management: To create, maintain, and verify your account.
• Service Delivery: To provide all dd777 features, including gaming, betting, and payment services.
• Security & Protection: To prevent fraudulent activity, money laundering, and unauthorized access.
• Customer Support: To process your complaints and requests and to provide 24/7 support.
• Responsible Gaming: To monitor your gaming habits and ensure responsible gaming.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve platform performance and user experience.
• Relevant Communications: To send important account notifications and updates (with your consent only).

5 Sharing & Disclosure of Information

dd777 may share your information with the following parties in specific circumstances:

Service Provider Partners

Third-party service providers necessary for operating our platform (such as payment gateway companies, technology services, and security verification services) may only receive the information needed for their designated tasks. They are contractually bound to protect the confidentiality of your information.

Legal Authorities

In response to a court order, legal process, or a lawful request from a government authority, we may be required to disclose necessary information.

Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred to a new owner, but subject to the terms of this policy.

With Your Consent

Outside of the above, we will not share your information with third parties without your explicit consent.

6 Data Security Measures

dd777 follows industry-leading technologies and practices to protect your information. Our security measures include:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology, which prevents unauthorized access by third parties.
• Secure Server Infrastructure: Our data servers are protected by strict physical and digital security measures.
• Access Control: Only authorized personnel can access necessary information, and this is subject to strict access controls.
• Regular Security Audits: We regularly conduct security tests to identify potential vulnerabilities.
• Password Protection: User passwords are stored in hashed form, never in a directly readable format.
• Firewall & Intrusion Detection: To detect and prevent unauthorized access attempts.

Please note that transmitting information over the internet or digital storage cannot guarantee complete security. We maintain our best efforts, but it is not possible to claim 100% security.

7 Cookie Policy

The dd777 website stores cookies in your browser. Cookies are small text files that are saved on your device and help improve the functionality of the website.

Types of Cookies We Use

• Essential Cookies: These are necessary for the basic functionality of the site. They are used to maintain your login session and ensure security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyze site usage to improve our service.

You can control or disable cookies by changing your browser settings, but this may cause some features of the site to not work properly.

8 Data Retention Period

dd777 retains your information for as long as it is relevant and necessary. In particular:

• All account information is retained while the account is active.
• Even after an account is closed, information may be retained for a specified period for legal obligations, dispute resolution, or financial record requirements.
• Transaction information is retained for the period specified under applicable financial regulations.
• Information that is no longer needed is securely deleted or anonymized.

9 Your Rights

As a user of dd777, you have the following rights regarding your own information:

Right to Access

You have the right to request information about what data we have collected about you.

Right to Correction

If your information is incorrect or incomplete, you may request that it be corrected.

Right to Deletion

In certain circumstances, you may have the right to request that your personal information be deleted, subject to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of the above rights, please contact us at [email protected].

10 Protection of Minors' Information

dd777 is a platform for those aged 21 and above only. We do not knowingly collect any personal information from minors. Our registration process includes age verification.

If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information. If you have any information about this, please notify our support team.

11 Third-Party Links & Services

Our platform may contain links to third-party websites or services. The privacy practices of these third parties are not under our control and their own privacy policies apply. We are not responsible for third-party privacy practices.

When making payments through bKash, Nagad, and Rocket, you are accessing their platforms and their own policies apply in those cases. We only receive the transaction information necessary for our purposes.

12 Policy Changes & Updates

dd777 reserves the right to update or change this privacy policy at any time. In the case of changes:

• The updated policy will be published on the website and the "Last Updated" date will change.
• For significant changes, we will send a notification to your registered mobile number or email.
• If you continue to use the site after a change, you will be considered to have agreed to the new policy.

We recommend that you visit this page regularly to stay informed about the latest policy.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We will process your request within a reasonable time and take the necessary steps. Your privacy is very important to us and we are always committed to protecting your information.